A deep dive into Thoughts on Selling podcast episodes

Sept. 2, 2026

You've Already Earned the Money. It's Just Not in the Bank.

There's a moment in my conversation with Doug C. Brown where he describes sitting with a plumbing company that had just closed seven new jobs. They were thrilled. Money on the board.
Doug looked at their acquisition cost, their marketing spend, the…
Sept. 1, 2026

Customer-Centric Is a Decision, Not a Slogan — with Michael Skriver

"I Want to See That in Your Decisions"
Somewhere in Michael Skriver's career, a new CEO stood in front of three thousand people and told them they had no clue how to sell. They were a bunch of traders.
Michael's assessment, years later: he was rig…
May 6, 2026

Trust is the New Currency: How to Build It in a Complex Sales Environment

Welcome back to the blog, everyone! In our latest podcast episode, "Why Buyer Confidence Is at an All-Time Low — and What to Do About It," we delved deep into a critical shift happening in the world of sales. We explored how buyer confidence has plu…
May 6, 2026

The Power of Preparation: Why Doing the Homework Changes Everything in Sales

Welcome back to the podcast blog! In our latest episode, titled If Sales Is a Game, You Make the Rules — Chris Carter on AI, Preparation, and Winning on Your Terms, we delved into a topic that is absolutely crucial for anyone navigating the complex …
April 30, 2026

The Introvert Who Outsold the Talkers: What 27 Years in the OR Teaches You About Trust

Gina Smith never imagined she'd spend 27 years in sales.
She grew up on a military base, where the only impression she had of salespeople came from movies, used car lots, and the occasional insurance agent at the door. Pushy. Manipulative. Not her …
April 21, 2026

Don't Bring Facts to a Feelings Fight: What Danny Bobrow Learned About Persuasion and Sales Excellence

Don't Bring Facts to a Feelings Fight: What Danny Bobrow Learned About Persuasion and Sales Excellence
Danny Bobrow spent 36 years helping dental practices market themselves. He got really good at getting the phone to ring.
Then he discovered that…
April 21, 2026

Beyond the ROI: Why Emotion Trumps Logic in Sales

Welcome back to the blog, and a special welcome to those who tuned into our latest podcast episode, Don't Bring Facts to a Feelings Fight: The Science of Persuasion and Trust in Sales. In that episode, we delved into the fascinating world of buyer p…
April 7, 2026

You Can't Automate Likability: Why AI Will Never Replace the Human Connection in Sales






















You Can't Automate Likability: Why AI Will Never Replace the Human Connection in Sales
There's a question every sales leader is grappling with right now: What should AI actually do for us?
Not what can it …
April 7, 2026

People Buy from People - Here's How to Get the Attention of Your Prospect

The Open Rate of a FedEx Box Is 100%
Kris Rudeegraap is the co-founder and co-CEO of Sendoso, the largest direct mail and gifting platform in the world. But before building a company with global warehouses and $150 million in funding, he was a sell…
March 24, 2026

The Action Trap: Why More Activity Won't Save Your Quarter

Pattern Matching
Here's a pattern I see constantly: A sales team hits every activity metric—calls made, emails sent, meetings booked—and still misses the number. So leadership responds with... more activity metrics.
It doesn't work. And Joe Terry …