Improv Episodes

The best sales conversations never go according to plan — and that's the point. Improv isn't about being funny. It's about being present, saying "yes, and" instead of "sorry, I can't help you," and going where the customer needs to go instead of dragging them back to your script. When the customer takes a pivot, you can either freeze or flow. The salespeople who flow are the ones who've practiced enough to know where to pivot, but not so much that they've burned a track too deep. These episodes explore the connection between improvisational thinking and great selling — how to get comfortable without a security blanket, why the less you talk the better it goes, and what happens when you trust yourself enough to say something in the moment you never would have planned.