Communication Episodes

Communication Skills for Sales Excellence: Your Slides are Killing Your Deals
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March 17, 2026

Communication Skills for Sales Excellence: Your Slides are Killing Your Deals

Frankie Kemp brings a unique blend of acting, behavioral science, and communication coaching to a conversation about what actually makes someone persuasive. We explore Aristotle's three pillars—logos (data), ethos (credibility), and pathos (emotion)—and why most technical specialists lean too hard on just one. Frankie shares how she's helped close multimillion-pound deals with small nonverbal adjustments, why improv training is showing up in pharma and finance, and how to identify someone's learning style just by listening to the words they choose. The big takeaway: communication isn't about being smooth—it's about being adaptable.